Refund policy

[Returns and exchanges]
We cannot accept returns or exchanges for the convenience of customers other than defective products.
When ordering, please check the size, color, etc. before purchasing.

[About cooling off]
Cooling-off is a system to protect consumers in door-to-door sales and telemarketing sales.
Cooling-off does not apply to mail-order sales including this site. Please note.

[About defective products]
If the item is defective, please contact us by email promptly within 3 days after the item arrives.
At that time, please describe your name, order date, and product details.
We will contact you regarding the exchange.

In case of our negligence, the return shipping fee will be borne by the store.

[In case of cancellation]
If cancellations continue many times, the next order will not be accepted.
We appreciate your understanding and cooperation in order to prevent mischievous orders.

[When the orderer does not intentionally receive the product]
For those who have refused to receive the item due to customer's convenience after shipping the item
We will charge all expenses such as shipping fee for round trip.
In addition, we will refuse orders from the next time. please note that.

[Customers who have been canceled due to the expiration of cash on delivery storage period, etc.]
Please refrain from cash on delivery orders to the same address.
If you choose cash on delivery, we will guide you in advance.
In addition, the shipping fee and cash on delivery fee at the time of the previous order may be added.